MAKING AIR
CONNECTIONS

DELIVER INCREDIBLE EXPERIENCES

IMPROVE CUSTOMER JOURNEY THROUGH AFRICA AIRPORTS

 

OUR
SERVICES

GROW YOUR CX
KNOWLEDGE

ADVANCE YOUR CX CAREER

EARN YOUR CACXP CERTIFICATION

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MEET
US

We are the largest professional organization in Africa for Airport CX employees and partners, delivering incredible customer experience at all the interactions that a passenger has with the entire airport community. AACXA members are our backbone and the continent's airport system. Our members are leaders in airport customer experience to the terminal and on the airfield. You can turn to AACXA for the resources you need to advance your airport and your career, including dynamic professional development and networking, cutting-edge training, and comprehensive airport CX solutions.

Belong to a strong, collaborative network of airport CX professionals who understand the challenges you are facing.

 

AIRPORT CX
CATEGORIES 

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AIRPORT CX ARRIVALS
AIRPORT CX DEPARTURES
AIRPORT CX COMMERCIAL
AIRPORT CX CARGO
AIRPORT CX TECHNOLOGY
AIRPORT CX CLEANLINESS
 
 

OUR 
SPONSORS

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OUR

TEAM

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AWARDS &
INITIATIVES

2020 ASQ Best hygiene measures

2020 ASQ Best Airport by Size

AADP

SAATM

SIR SEEWOOSAGUR RAMGOOLAM INTERNATIONAL AIRPORT, PORT LOUIS, MAURITIUS

5-15 MILLION PAX JOMO KENYATTA INTERNATIONAL AIRPORT, NAIROBI, KENYA

AFRICAN AIRPORTS DEVELOPMENT PROGRAM

AFRICAN UNION COMMISSION'S SINGLE AFRICAN AIR TRANSPORT MARKET

 

JOIN
AACXA

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We can't wait to hear from you

Africa Airport CX Association (AACXA) 

Ebene, Port Louis Cybercity, Ebene Heights, 4th floor, 34 Cibercity, Ebene MU, 72201, Mauritius

secretariat@aacxa.org

+254 (0) 721-149989